Replacement Free of Charge
It's always horrible when you get something that doesn't work and every item we send out has been tested to ensure this doesn't happen.
However, in the rare cases that you do receive a faulty part from us, you needn't worry because we will replace the item free of charge.
All we ask is that the fault is reported to us within a reasonable timeframe and that you haven't butchered the part by say, soldering the parts on using a cigarette lighter for example!
We are realists, and we know you sometimes have to solder connectors on to the boards to incorporate it into your project THEN you find out it's faulty. We aren't going to penalise you for this, we know what happens in the real world and as long as we feel that the item has been used within normal operating conditions then we will replace it for you.